Terms of service
Terms of Service
Last updated: 22/06/2026
Overview
Welcome to Overland Empire.
These Terms of Service set out the terms that apply when you visit, use, or buy from the Overland Empire website and online store.
The terms “we”, “us” and “our” refer to Overland Empire. The terms “you” and “your” refer to the customer, visitor, or user of this website.
Overland Empire operates this website and online store to provide tabletop role-playing games, books, zines, journals, apparel, accessories, digital links, and related products and services.
This store is powered by Shopify, which helps us provide the website, checkout, payment, and store services.
By visiting, using, or purchasing from this website, you agree to these Terms of Service, together with our Privacy Policy, Refunds & Returns Policy, and Shipping Policy.
If you do not agree to these Terms, you should not use this website or place an order.
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Use of this website
You agree to use this website only for lawful purposes.
You must not use this website in a way that could damage, disable, overload, impair, interfere with, or compromise the website, store, checkout, security, or other users’ access to the website.
You must not use this website to upload or transmit viruses, malicious code, spam, false information, or anything unlawful, abusive, defamatory, obscene, or otherwise harmful.
We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been breached.
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Accounts and customer information
You may be asked to provide information such as your name, email address, billing address, shipping address, and payment information when placing an order or using parts of the website.
You agree that any information you provide is accurate, current, and complete.
You are responsible for keeping any account login details secure and for any activity that takes place through your account.
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Products and descriptions
We make reasonable efforts to describe and display products accurately.
However, colours, images, textures, scale, and product appearance may vary depending on your screen, device settings, printing process, production method, or fulfilment partner.
Product descriptions, prices, availability, images, and specifications may be changed or updated at any time.
We reserve the right to discontinue products, limit quantities, or refuse orders where necessary.
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Orders
When you place an order, you are making an offer to buy the selected products.
Your order is accepted when we confirm the order and payment has been processed.
We reserve the right to refuse, cancel, or limit an order where necessary, including where there has been a pricing error, stock issue, fulfilment problem, suspected fraud, or another issue affecting the order.
If we need to cancel or change an order, we will contact you using the details provided at checkout.
Please check your order carefully before submitting it. Once an order has entered fulfilment, we may not be able to change or cancel it.
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Prices, payment, taxes, and customs
Prices are shown in the currency displayed on the website.
Prices may change without notice, but changes will not affect orders that have already been placed and accepted.
Unless otherwise stated, prices do not include shipping, customs charges, import duties, local taxes, or other charges that may apply outside the United Kingdom.
You are responsible for any customs charges, import duties, taxes, or handling fees that may apply when your order enters your country.
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Shipping and delivery
Shipping and delivery information is set out in our Shipping Policy.
Delivery times are estimates only and are not guaranteed.
Some products may be printed, packed, or fulfilled by different partners. Orders containing different product types may arrive in separate parcels.
We are not responsible for delays caused by postal services, couriers, customs processing, incorrect shipping information, severe weather, strikes, or events outside our reasonable control.
If you believe your order is lost, damaged, delayed, or incorrect, please contact us at contact@overlandempire.co.uk.
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Returns, refunds, and cancellation rights
Returns, refunds, exchanges, and cancellation rights are set out in our Refunds & Returns Policy.
Nothing in these Terms affects your statutory rights.
For UK and EU online purchases, customers usually have the right to cancel an order within 14 days of receiving the goods, subject to certain exceptions. Details are provided in our Refunds & Returns Policy.
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Digital products and third-party platforms
Some digital products may be sold or accessed through third-party platforms such as itch.io or DriveThruRPG.
Where you buy or access digital products through a third-party platform, that platform’s own terms, refund rules, account systems, download systems, and support processes may apply.
We are not responsible for the operation, availability, policies, or technical issues of third-party websites or platforms.
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Intellectual property
Unless otherwise stated, all content on this website, including text, images, graphics, logos, product names, artwork, design, layout, video, audio, product descriptions, and downloadable materials, belongs to Overland Empire, its creators, artists, contributors, licensors, or relevant rights holders.
You may use this website for personal, non-commercial use only.
You must not copy, reproduce, distribute, modify, republish, sell, resell, exploit, or create derivative works from any content on this website without prior written permission, except where permitted by law or by the specific licence terms of a product.
All rights not expressly granted are reserved.
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Community copies, licences, and game content
Some Overland Empire products may include separate licence terms, community-use terms, third-party licences, open game content, compatibility information, or creator permissions.
Where a product includes its own licence, permission statement, or usage terms, those terms apply to that product in addition to these Terms of Service.
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Third-party links
This website may include links to third-party websites, platforms, services, or content.
These may include, but are not limited to, itch.io, DriveThruRPG, Substack, social media platforms, payment providers, fulfilment partners, and other external services.
We are not responsible for third-party websites, content, products, services, policies, or practices.
If you choose to use a third-party website or service, you do so at your own discretion and subject to that third party’s own terms and policies.
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Shopify
This store is powered by Shopify.
Sales made through this store are made directly between you and Overland Empire. Shopify provides the platform and related services that allow the store to operate, but Shopify is not responsible for the products sold by Overland Empire or for any issue arising from a purchase from Overland Empire.
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Privacy
Your use of this website is also governed by our Privacy Policy.
Because the store is powered by Shopify, Shopify may also collect and process personal information as part of providing the website, checkout, payment, security, and related store services.
Please read our Privacy Policy for more information.
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Feedback, reviews, and submissions
If you submit reviews, comments, feedback, suggestions, images, testimonials, or other content to us, you confirm that you have the right to share that content.
You agree that we may use, quote, reproduce, publish, edit, or display that content for purposes connected with operating, improving, or promoting Overland Empire, unless you tell us otherwise in writing.
We will not knowingly publish your personal contact details without permission.
You must not submit anything unlawful, abusive, defamatory, obscene, misleading, infringing, or harmful.
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Errors, inaccuracies, and omissions
Occasionally, information on this website may contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping costs, delivery times, or other details.
We reserve the right to correct errors, update information, or cancel orders where information was inaccurate at the time of purchase.
If we cancel an order because of an error, we will contact you and provide a refund where payment has already been taken.
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Limitation of liability
Nothing in these Terms limits or excludes liability where it would be unlawful to do so.
This includes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or your statutory consumer rights.
To the fullest extent permitted by law, Overland Empire will not be liable for indirect, incidental, special, consequential, or economic losses arising from your use of this website or purchase of products from this store.
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Disclaimer
We aim to keep this website accurate, available, and secure, but we do not guarantee that it will always be uninterrupted, error-free, secure, or free from technical issues.
The website and its content are provided on an “as available” basis.
This does not affect your statutory rights relating to goods you purchase from us.
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Governing law
These Terms are governed by the laws of England and Wales.
If you are a consumer, you may also have mandatory rights under the laws of the country where you live.
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Changes to these Terms
We may update these Terms from time to time.
The latest version will be posted on this page with the updated date shown at the top.
Your continued use of the website after changes are posted means you accept the updated Terms.
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Contact information
Questions about these Terms should be sent to:
Overland Empire is an independent tabletop game publisher based in Newcastle-under-Lyme, England.